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Privacy Policy for IgniSign S.A. (GDPR)

Last updated: January 2023

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Service and tells you about your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions​

Interpretation​

Words with capitalized first letters have meanings defined below. These definitions apply regardless of whether they appear in singular or plural.

Definitions​

  • Account: A unique account created for you to access our Service or parts of our Service.
  • Affiliate: An entity that controls, is controlled by or is under common control with a party.
  • Application: The software program provided by the Company, named IgniSign.
  • Company: IgniSign S.A., located at 9 rue du Laboratoire, L-1911 Luxembourg. The Data Controller under GDPR.
  • Country: Luxembourg.
  • Data Controller: The legal person which determines the purposes and means of processing of Personal Data.
  • Device: Any device that can access the Service (e.g. computer, smartphone).
  • Personal Data: Any information relating to an identified or identifiable individual.
  • Service: The Application.
  • Service Provider: Any entity processing data on behalf of the Company (i.e. Data Processors under GDPR).
  • Usage Data: Data collected automatically from use of the Service.
  • You: The individual using the Service or the company/legal entity represented by that individual.

Collecting and Using Your Personal Data​

Types of Data Collected​

Personal Data​

We may collect the following:

  • Email address
  • First and last name
  • Phone number
  • Address (including ZIP/Postal code, City, State/Province)
  • Usage Data

Usage Data​

Includes:

  • IP address
  • Browser type/version
  • Pages visited
  • Time spent
  • Device info
  • Diagnostic data

Use of Your Personal Data​

  • To provide and maintain the Service
  • To manage your Account
  • To perform a contract
  • To contact you
  • To provide you with news, offers, and updates
  • To manage your requests
  • For business transfers
  • For internal uses (e.g. analysis, marketing effectiveness)

Sharing Your Data​

We may share your personal information:

  • With Service Providers
  • During business transfers
  • With Affiliates
  • With business partners
  • Publicly (if shared in public areas)
  • With your consent

Retention of Your Personal Data​

We retain Personal Data only as long as necessary to:

  • Fulfill the purposes in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Usage Data may be kept longer if used to enhance security or functionality.

Transfer of Your Personal Data​

Your data may be transferred to locations outside your jurisdiction. We take all steps reasonably necessary to ensure adequate data protection.

Disclosure of Your Personal Data​

Business Transactions​

In mergers or acquisitions, your data may be transferred.

Law Enforcement​

We may disclose data if required by law or valid legal request.

We may disclose your data to:

  • Comply with legal obligations
  • Protect Company rights/property
  • Investigate wrongdoing
  • Protect user/public safety
  • Defend against liability

Security of Your Personal Data​

We strive to protect your data but cannot guarantee absolute security over the Internet.

Processing Details and Third Parties​

Payments​

We use third-party payment processors. We don’t store payment card data.

Processors include:

GDPR Privacy​

We may process your data on the basis of:

  • Consent
  • Contractual necessity
  • Legal obligations
  • Vital interests
  • Public interest
  • Legitimate interest

We’re happy to clarify which basis applies in specific cases.

Your GDPR Rights​

You have the right to:

  • Access, update or delete your data
  • Correct inaccurate/incomplete data
  • Object to data processing (esp. for direct marketing)
  • Request erasure
  • Request transfer of data in a portable format
  • Withdraw consent at any time

Exercising Your Rights​

Contact us to exercise any right. We may ask for ID verification. You also have the right to file a complaint with your local Data Protection Authority (DPA).

Children's Privacy​

We do not knowingly collect data from individuals under 13. If you’re a parent and learn your child has provided us data, contact us. If required, we’ll seek parental consent before processing data.

We are not responsible for third-party websites’ content or privacy policies. Please review them individually.

Changes to This Privacy Policy​

We may update this Policy. We will notify you via email and/or our Service. Changes are effective upon posting.

Contact Us​

If you have any questions: